Can I set different commission and discount rates per ambassador?

Yes — rates are set with Tiers. A tier is a named commission and discount rate, and each ambassador can be assigned to one instead of using your store default.

Once an ambassador has been added, go to the Ambassadors tab and click Edit next to their name. Click Update next to Tiers, then choose or set their rate.

Editing an ambassador's tier to set a custom commission and discount rate

To add more tiers, click Create Tiers in the top right.

The Create Tiers button in the top right of the Tiers page

To change an existing tier, click the edit icon next to it. Editing a tier changes the rate for every ambassador on it — so if you want a one-off rate for a single person, create a tier just for them.